At Stafford & Brooks Ltd, our priority is your satisfaction.

• Returns may be requested within 14 days of delivery.

• Items must be returned in their original condition and packaging.

• Custom or personalised items are exempt from returns.

• Refunds will be issued via the original payment method within 7 working days of approval.

• Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrectly supplied.